jilibbb Casino Privacy Policy

1. Introduction

1.1 jilibbb Casino ("jilibbb," "we," "us," "our") is committed to protecting the privacy and personal data of all players and visitors who use the jilibbb platform. We understand that trust is the foundation of any good relationship — and that trust starts with being transparent about how we handle your information.

1.2 This Privacy Policy describes the types of personal data we collect from you, the purposes for which we use that data, the circumstances under which we may share it with third parties, and the rights you have in relation to your personal data under applicable Philippine law.

1.3 jilibbb's data practices are designed to comply with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its implementing rules and regulations. We take our obligations under this law seriously and have appointed a Data Protection Officer to oversee compliance.

1.4 If you have any questions about this Privacy Policy or how jilibbb handles your personal data, please contact us using the details provided in Section 13 of this policy.

2. Personal Data We Collect

2.1 jilibbb collects personal data from you in several ways: directly when you register an account or contact us, automatically when you use the platform, and from third parties such as payment processors and identity verification services. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name;
• Date of birth (to verify the 21+ age requirement);
• Email address;
• Mobile phone number;
• Residential address (city, province, postal code);
• Government-issued identification number (for KYC verification).

2.2 Financial & Transaction Data

• GCash account details or Maya account details used for deposits and withdrawals;
• Philippine bank account details (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) where applicable;
• Transaction history, including deposit amounts, withdrawal amounts, and dates;
• Debit card details where applicable (card number is never stored in full — only the last four digits and expiry date are retained).

2.3 Gaming Activity Data

• Games played, bet amounts, win/loss records, and session durations;
• Bonus and promotion usage history;
• Responsible gaming tool usage (deposit limits set, self-exclusion requests, etc.).

2.4 Technical & Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser type;
• Session timestamps and platform interaction logs;
• Cookie identifiers and similar tracking technologies (see Section 6).

2.5 Communications Data

• Records of your communications with jilibbb customer support;
• Feedback, survey responses, and promotional opt-in preferences.

3. How We Use Your Personal Data

3.1 jilibbb uses the personal data we collect for the following purposes:

3.2 jilibbb will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

4. Legal Basis for Processing

4.1 Under the Data Privacy Act of 2012, jilibbb processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) requirements and gaming regulations;
• Legitimate interests: Processing necessary for jilibbb's legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, and informed consent, such as for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

5.1 jilibbb does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purposes:

• Payment processors: GCash, Maya, and Philippine banking partners, solely to process your deposits and withdrawals;
• Identity verification providers: Third-party KYC service providers used to verify your identity and age in compliance with regulatory requirements;
• Game providers: Licensed third-party game studios whose games are available on the jilibbb platform, to the extent necessary to provide the gaming service;
• IT and security service providers: Cloud hosting, cybersecurity, and fraud detection partners who process data on our behalf under strict data processing agreements;
• Regulatory and law enforcement authorities: Where required by applicable Philippine law, court order, or regulatory directive, jilibbb may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), or other competent authorities;
• Professional advisors: Legal, accounting, and auditing firms, subject to professional confidentiality obligations.

5.2 All third parties with whom jilibbb shares personal data are required to handle that data in accordance with applicable data protection laws and jilibbb's data processing standards.

6. Cookies & Tracking Technologies

6.1 jilibbb uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the jilibbb platform.

6.2 The types of cookies we use include:

• Strictly necessary cookies: Essential for the platform to function. These cannot be disabled as they are required for security, session management, and core functionality;
• Performance cookies: Used to collect anonymized data about how players use jilibbb, helping us identify and fix issues and improve the overall experience;
• Functional cookies: Used to remember your preferences, such as language settings and display options;
• Analytics cookies: Used to understand aggregate usage patterns on the jilibbb platform. Data collected is anonymized and used only for internal analysis.

6.3 You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilibbb platform. For full details on managing cookies, refer to your browser's help documentation.

7. Data Retention

7.1 jilibbb retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with AML and gaming regulatory requirements;
• Transaction data: Retained for a minimum of five (5) years from the date of the transaction;
• Gaming activity data: Retained for three (3) years from the date of the activity, unless a longer period is required by law;
• Customer support communications: Retained for two (2) years from the date of the last communication;
• Marketing preferences: Retained until you withdraw consent or request deletion.

7.2 After the applicable retention period, personal data is securely deleted or anonymized in accordance with jilibbb's data disposal procedures.

8. Data Security

8.1 jilibbb implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit;
• Encryption of sensitive data at rest;
• Role-based access controls limiting data access to authorized personnel only;
• Regular security vulnerability assessments and penetration testing;
• Multi-factor authentication for internal system access;
• Incident response procedures for detecting and responding to data breaches.

8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilibbb will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.

9. Your Data Rights

9.1 Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jilibbb:

• Right to be informed: The right to know what personal data jilibbb collects about you and how it is used — which is the purpose of this Privacy Policy;
• Right of access: The right to request a copy of the personal data jilibbb holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to jilibbb's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to withdraw consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting prior processing.

9.2 To exercise any of these rights, please contact jilibbb's Data Protection Officer using the contact details in Section 13. We will respond to all data rights requests within thirty (30) days. In complex cases, this period may be extended by a further sixty (60) days, in which case we will notify you of the extension and the reasons for it.

9.3 If you believe jilibbb has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

10. Children's Privacy

10.1 The jilibbb platform is strictly intended for persons aged 21 years and above. jilibbb does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will immediately delete that data and close the associated account.

10.2 If you are a parent or guardian and believe that your child has provided personal data to jilibbb, please contact us immediately at the details provided in Section 13 so that we can take appropriate action.

11. Responsible Gaming & Data

11.1 jilibbb uses gaming activity data and account data to support responsible gaming monitoring. This includes identifying patterns of play that may indicate problem gambling behavior and proactively reaching out to affected players with information about responsible gaming tools and resources.

11.2 Responsible gaming data — including self-exclusion requests, deposit limit settings, and cooling-off periods — is retained for the full duration required by applicable gaming regulations to ensure that self-exclusion and limit settings are properly enforced, even if a player requests account closure and later attempts to re-register.

12. Changes to This Privacy Policy

12.1 jilibbb reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered players by email and post a prominent notice on the jilibbb platform. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

12.2 Your continued use of the jilibbb platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how jilibbb protects your data.

13. Contact Us & Data Protection Officer

13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or jilibbb's data practices, please contact our Data Protection Officer:

13.2 For responsible gaming support, please visit our Responsible Gaming page. For the full terms governing your use of jilibbb, please review our Terms & Conditions.